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People Operations Apprentice

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 Why Savers.... Passionate about retail? Want to be part of an innovative, trend setting retailer?

Our vibrant Head Office, based in Dunstable is a fantastic environment filled with brilliant personalities. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people – they make the difference.

 We’re all about personality, we have fun, and we work hard.

Here's the exciting bit…a day includes

Working as part of the Customer and People team, you will support the People Operations and Talent team with general admin tasks.

You will support the team to run reports and collate information for the team to check and analyse.

You will work 37.5 hours a week, Mon- Fri, on a 12 month contract, earning £6.30 per hour That’s £236.25 a week!

Your day to day role and responsibilities will include; A day includes;

         Working closely with the People Co-ordinator to support the Employee Relations with day to day administrative task including the collation of case packs and upkeep of the Oracle HRM system.

         Supporting low level ER queries which come in either by email or via the phone line.

         Support the People Co-ordinator with the upkeep of electronic management files and the archive of hard copy files.

         Running regular reports and sending them out to the field team to review and analyse.

         Being hands on and assisting the wider retail people team with day to day administrative task which may include store closure/conversion paperwork or project work.

         Supporting the field team by booking travel, accommodation and meeting rooms.

         Supporting the team with postage/goods in and out

 

You will work through a programme of learning with the support of an Assessor and your Manager over a 12 month period, all done on site, so no college days!

What You’ll Need To Succeed

         Strong literacy, numeracy and I.T skills to enable you to complete a Level 2 Business Administration Apprenticeship

         Confident energetic approach

         Customer focused

         Good communication skills both verbal and written

         Basic experience of MS Excel and Word

         Ability to work within a close team and to deadlines

         Flexible and adaptable

         The ability to stay calm under pressure

         Efficient and well organised

         Ambassador for our vision mission and values

Here’s What’s In It For You

On completion of your Apprenticeship you will receive;

  • A nationally recognised qualification - HABC Level 2 in Business Administration.
  • An in depth knowledge of the policies and procedures in HR
  • Fantastic customer service skills Increased confidence and ability in dealing with others
  • Insight in to how a retail business operates behind the scenes

 During your Apprenticeship you’ll also receive a staff discount and loyalty card that gives you up to 30% off in Superdrug and also includes a loyalty points scheme. This is as well as online access to discounts and cash back with other retailers, all subsidised by Superdrug. As an Apprentice, you can also apply for an Apprenticeship NUS card, which gives 10% discounts at participating outlets!

 

You qualify if...

You have a minimum of Grade C/4 GCSE (or equivalent) in English Language, Maths and ICT

You are NOT currently at college or 6th form and are available for full time hours

You HAVEN'T completed a Business Admin apprenticeship before

You DON'T already have a degree or completed a term or more at University

You are eligible to work in the UK

Location

Unit 1,Prologis Park,Arenson Way,DUNSTABLE,LU5 4RZ

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By joining us, you will be part of More than just a health and beauty retail group. You’ll become part of an organisation which is well-recognised all over the world.

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