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People Coordinator

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About our company

In 2018 Savers were awarded 7th place in the Sunday Times best big companies to work for. We were the highest placed retailer in the list. This recognises the levels of engagement within our teams and demonstrates our commitment to our people.

Savers was acquired by AS Watson in 2000 to further our value led offer in the UK. “Our aim is to be the most competitively priced health and beauty retailer on the high street …from a clean crisp contemporary store setting with friendly, efficient and trained colleagues” We provide branded products at affordable prices. We work extensively on the range of products we offer and have extended our ranges in recent years.. We continue to strive to launch the biggest products on the high street at the lowest prices. We have over 400 stores throughout England, Scotland, Northern Ireland and Wales and are still expanding.

Outline of Role / Job Purpose 

You will be responsible for managing ER administration in Retail. Working as part of the People Advice team you will provide support and guidance and case management to ensure absence, disciplinary, performance and grievance matters are dealt with in a timely and proactive manner.

You’ll support the People Advice team with administration, collating information to support with identifying training needs as well as identifying key trends and developing the right support materials to prevent issues re-occurring.

You’ll ensure all case administration meets the high standards ready for any future conciliation or tribunal cases. You will support the People Advice team with development of Policies and Procedures ensuring the administration, collation and communication is effective. You’ll share and seek best practice within the People Advice team, and you’ll feed back into your People Advisor.

You’ll also proactively feed any themes or areas you’ve identified through your support of these cases to your People Advisor. You’ll keep up to date with current employment legislation.

This role is primarily Head Office based but may include travel to stores and regional offices.

A typical day in this role includes:
Supporting your People Advisor and Managers to resolve employee relations enquiries
Build strong relationships within the People Advisor team and wider People teams, reinforcing the importance of the team’s credibility
Ensure case management administration is efficient
Engaging the PBP’s to manage cases through to a quick resolution
Become the go to expert and ensure we consistently embed best practice
Provide regular updates to the Senior People Manager on information collated
Proactively support projects in ER and Retail
Proactively supporting wellbeing initiatives
Manage the process, scanning and storage of management files
Maintaining accurate records and keeping case files up to the required standard
Interpreting data, looking at solutions and being able to present and communicate this to key colleagues
Work with IT to understand how systems and technology can support our overall people strategy and looking at ways of efficiencies

This job is a good fit for you if:
You can easily build collaborative and honest relationships both internally and externally
You have passion for getting the best outcome possible and an understanding of the impact of ER on the wider team
You can be confident, resilient and self motivated, with a highly organised approach to work.

What you’ll need:
Be an experienced HR Generalist in a fast pace multi-site environment
Demonstrate experience in managing ER issues and have a proven track record in case management.
To be able to influence great outcomes and challenge managers appropriately.


Unit 1 Prologis Park,Arenson Way,DUNSTABLE,LU5 4RZ


Apply now to become part of more

By joining us, you will be part of More than just a health and beauty retail group. You’ll become part of an organisation which is well-recognised all over the world.